Blackboard @ the University of Bristol

Hilary's entries



Blackboard unavailable 8 am - 9 am Wednesday 4th March

Monday, 2 March 2009 1:44 P GMT
Blackboard will be unavailable between 8 am and 9 am on Wednesday March 4th. We apologise for the short notice of this request - the downtime is needed for some important work on our database which we hope will continue the improved performance we ha

Blog building block availability: Wednesday 11th February

Monday, 9 February 2009 2:22 P GMT
The blog building block may be unavailable for some time on Wednesday 11th February. This is to allow us to upgrade it to resolve issues with the way it is currently displaying 2009 dates.Apologies for any inconvenience this may cause.

Blackboard downtime 7th February: a reminder

Thursday, 5 February 2009 7:44 A GMT
As we blogged on January 26th Information Services have scheduled undertaking some essential work on February 7th between 8.00 am and 2.00 pm - more information is available from: https://www.bris.ac.uk/is/news/2008/systemsdown1jul.html One of t

Turnitin problem when using Internet Explorer 7

Wednesday, 4 February 2009 10:30 A GMT
We have been made aware of a problem for users of Turnitin through Blackboard, Moodle and WebCT, where users are asked to login in to Submit.ac.uk. This may be due to security setting in Internet Explorer 7. If you have this difficulty please try usi

Turnitin service: problems resolved

Thursday, 29 January 2009 11:01 A GMT
We have been informed by Turnitin support that the service is now fully operational. Please do let us know if you are still experiencing any difficulties by emailing bb-help@bristol.ac.uk

Blackboard up, and being monitored

Wednesday, 28 January 2009 4:36 P GMT
As you are probably aware our Blackboard service was resumed minutes after the previous post, at around 2 p.m. this afternoon. We have a Blackboard engineer working with our technical support team, who are also actively monitoring the service. We are

Blackboard currently unavailable

Wednesday, 28 January 2009 2:52 P GMT
Blackboard is currently unavailable. We have an engineer from Blackboard investigating with our own technical team and I will post when I have some additional information. We apologise for the disruption this is causing you.

Proposed Blackboard downtime February 7th

Monday, 26 January 2009 1:41 P GMT
Information Services have scheduled undertaking some essential work on February 7th between 8.00 am and 2.00 pm - more information is available from: https://www.bris.ac.uk/is/news/2008/systemsdown1jul.htmlOne os the systems this will impact on

Turnitin web service experiencing problems

Friday, 23 January 2009 1:11 P GMT
We have been informed by Turnitin UK that they have an intermittent problem with their service, which you may access via Blackboard. Some users are experiencing problems with the TurnitinUK system i.e. running slow or students getting the following m

Blackboard unavailable for ten minutes from 1.45 pm

Wednesday, 21 January 2009 1:46 P GMT
Blackboard will be unavailable for ten minutes from 1.45 pm. We apologies for any inconvenience this may cause and for the short notice of this announcement.

Critical dates for Blackboard availability

Tuesday, 20 January 2009 10:07 A GMT
Could you please email bb-help@bristol.ac.uk with your critical dates for Blackboard availability the rest of this academic year? If possible this should include dates when you have students submitting assignments electronically or dates when they wi

Upgrade of Wiki tool

Wednesday, 14 January 2009 12:16 P GMT
We upgraded the Blackboard wiki tool last week - you may notice that the icon has changed - but the content and history of all existing wikis should not be affected by this. We aim to upgrade the rest of the Campus LX tools (e.g. blog, podcast and ex

How do I enrol another instructor onto my course?

Wednesday, 14 January 2009 10:43 A GMT
To enrol another instructor onto your course:Click on Control PanelEnroll UserSearch for the userClick in the tick box next to their name (right side)Click on SubmitTo change their status to instructor:Click the Control PanelList/ Modify UserSearch f

Blackboard work sucessfully completed

Wednesday, 7 January 2009 12:06 P GMT
The downtime this morning resulted in a successful completion of the work scheduled. if you would like more information on what work was carried out we are happy to provide this. Please email bb-help@bristol.ac.uk.Unfortunately the downtime did overr

Reminder of Blackboard downtime 7th January 2009

Tuesday, 6 January 2009 3:53 P GMT
The scheduled downtime for Blackboard will go ahead between 8.00 am and 10.00 am tomorrow (January 7th 2009). We apologies for any disruption this may cause. For more information please email bb-help@bristol.ac.uk

Blackboard service restored

Thursday, 4 December 2008 5:09 P GMT
Blackboard is now working. We are very sorry this downtime was longer than initially anticipated. We do try to not take Blackboard down during student and staff working hours unless it cannot be avoided. In this case we had no other option.If you wou

Downtime problems

Thursday, 4 December 2008 4:37 P GMT
We have hit an unexpected error and Blackboard is still unavailable. We are investigating as a matter of urgency. We will blog when we have an update. Please accept my apologies for the disruption this is causing you.

Blackboard service unavailable for ten minutes at 4 o'clock

Thursday, 4 December 2008 3:55 P GMT
Blackboard will be unavailable for a short time from 4 o'clock this afternoon. We expect the service to be back before 4.10. Apologies for the short notice, this break is needed to ensure that student submissions timetabled for this afternoon can

Blackboard service restored

Wednesday, 5 November 2008 3:34 P GMT
The problems with Blackboard have been resolved and Blackboard is now available. Please accept our apologies for the inconvenience this downtime has caused you. If you would like more information on what caused today's break in service please ema

Blackboard unavailable: update

Wednesday, 5 November 2008 3:04 P GMT
Technical support staff from the Blackboard Company were called in this morning at 10.30 and have been working since that time to  identify what has caused this unscheduled downtime. Our technical teams have made several changes to our system, w

Blackboard unavailable

Wednesday, 5 November 2008 10:16 A GMT
Blackboard is currently unavailable. We are investigating the problem and will blog when we know more. Apologies for the disruption this is causing you. 

Blackboard restart Thursday 23th October

Monday, 20 October 2008 8:39 A GMT
We will have to restart Blackboard at 7.30 on Thursday 23rd of October 2008. Blackboard should be available before 8 a.m. This restart is needed to update the Live Classroom and Voice Tool features in Blackboard. If you would like more information ab

Blackboard maintenance successful

Friday, 10 October 2008 8:36 A GMT
The Blackboard maintenance work was completed successfully this morning and Blackboard has been working normally. We will continue to monitor it today. If you experience any problems please email bb-help@bristol.ac.uk.

Blackboard unavailable 7.30 - 8.00 am Friday 9th October 2008

Thursday, 9 October 2008 9:09 A GMT
Blackboard will be unavailable from 7.30 am tomorrow (9th October) for up to half an hour. This is to implement performance tuning and monitoring upgrades which are aimed to maintain and improve the quality of the Blackboard service as well as provid

How do I make a folder available?

Monday, 6 October 2008 10:34 A GMT
To make a folder available i.e. visible to students:Go to the folderclick ModifyScroll down. Where you are given the option to Make the content available click YesSubmit


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